Jira Service Management

{"xsrfToken":"B3BG-XC5F-DPF1-YZ5P_0d4e06d2d2f769055c6681bb59f771fc43b943cd_lout","branding":{"id":"1","key":"ex","name":"Nimera","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4","theme":{"headerBGColor":"#141422","headerLinkColor":"#ffffff","headerLinkHoverColor":"#2c2c45","headerLinkHoverBGColor":"#2c2c45","headerBadgeColor":"#2c2c45"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4c2fed77-bb32-4bab-8574-cf1e973fd232/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOTNjNDJkZC03MTJiLTQzYzYtYTViMy01MzU4NzNkMDg4ZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRjMmZlZDc3LWJiMzItNGJhYi04NTc0LWNmMWU5NzNmZDIzMiI6WyJyZWFkIl19LCJleHAiOjE2MTEwNTc5ODMsIm5iZiI6MTYxMTA1NzMyM30.TKQ4qzGC7R5m0RAPKtrGpuzEMLno7PAuR1kz_Ev9IZE&client=e93c42dd-712b-43c6-a5b3-535873d088d8&mode=fit","logoId":"4c2fed77-bb32-4bab-8574-cf1e973fd232","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать в Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#141422","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ef5e8bf1-5f4d-4142-b8fc-e738a7b27831/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOTNjNDJkZC03MTJiLTQzYzYtYTViMy01MzU4NzNkMDg4ZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVmNWU4YmYxLTVmNGQtNDE0Mi1iOGZjLWU3MzhhN2IyNzgzMSI6WyJyZWFkIl19LCJleHAiOjE2MTEwNTc5ODMsIm5iZiI6MTYxMTA1NzMyM30.gU6i9F_rN-gJZVvBKvlOZvLOAS2_WhZdg_WjDhq4-2I&client=e93c42dd-712b-43c6-a5b3-535873d088d8&height=300&mode=fit","bannerMediaApiFileId":"ef5e8bf1-5f4d-4142-b8fc-e738a7b27831","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ex","projectId":10300,"serviceDeskId":1,"name":"Nimera","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"52","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"","icon":10432,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10432","groups":[],"key":""},{"id":"69","name":"Security","descriptionHtml":"","callToAction":"Security","introHtml":"","icon":10707,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10707","groups":[],"key":""},{"id":"71","name":"Incentive","descriptionHtml":"","callToAction":"Incentive","introHtml":"","icon":10708,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10708","groups":[],"key":""},{"id":"70","name":"Finance","descriptionHtml":"","callToAction":"Finance","introHtml":"","icon":10709,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10709","groups":[],"key":""},{"id":"27","name":"Submit a request","descriptionHtml":"","callToAction":"Submit a request","introHtml":"We are not asking you to choose from a list of request types, or progress through essential steps prior to contacting us. Just share your concerns!","icon":10625,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10625","groups":[1],"key":""},{"id":"65","name":"Advice","descriptionHtml":"","callToAction":"Advice","introHtml":"","icon":10703,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10703","groups":[],"key":""},{"id":"66","name":"Issue","descriptionHtml":"","callToAction":"Issue","introHtml":"","icon":10704,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10704","groups":[],"key":""},{"id":"67","name":"Feature request","descriptionHtml":"","callToAction":"Feature request","introHtml":"","icon":10705,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10705","groups":[],"key":""},{"id":"68","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":10706,"iconUrl":"https://exscudo.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10706","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Default"}],"orderMapping":{"1":[27]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"56095b4d-405d-376d-85a9-0266ae6f5342","appLinkName":"Confluence (exscudo.atlassian.net)","appLinkUrl":"https://exscudo.atlassian.net/wiki","spaceKey":"EX","spaceName":"Exscudo","spaceUrl":"https://exscudo.atlassian.net/wiki/spaces/EX"},"labels":[],"projectKey":"EX","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EX","userLanguageHeader":"","userLanguageMessageWiki":"Welcome to the Nimera Help Center! \nPlease choose your product and check the related support articles. If you can not find an answer, please contact us using the <a href=\"https://exscudo.atlassian.net/servicedesk/customer/portal/1/group/1/create/27\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Contact us</a> section at the end of each page. \nOnce your request has been submitted, you can expect Nimera support team to reply back to you via e-mail within 18 hours (on business days). \nWe do not provide support for operating systems, third party products and services, and pre-release (such as alpha or beta) versions of the products and services. We also can not provide support if the customer declines to provide requested/sufficient information on the case. \nReported bugs may qualify for our <a href=\"https://exscudo.atlassian.net/servicedesk/customer/article/721911895\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Bug Bounty Program</a>. You can check the Known Bugs List <a href=\"https://exscudo.atlassian.net/servicedesk/customer/article/722305041\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>.","defaultLanguageHeader":"","defaultLanguageMessage":"*Welcome to the Nimera Help Center!*\n\nPlease choose your product and check the related support articles. If you can not find an answer, please contact us using the _[Contact us|https://exscudo.atlassian.net/servicedesk/customer/portal/1/group/1/create/27]_ section at the end of each page. \n\n*Once your request has been submitted, you can expect Nimera support team to reply back to you via e-mail within 18 hours (on business days).* \n\nWe do *not* provide support for operating systems, third party products and services, and pre-release (such as alpha or beta) versions of the products and services. We also can not provide support if the customer declines to provide requested/sufficient information on the case.\n\nReported bugs may qualify for our _[Bug Bounty Program|https://exscudo.atlassian.net/servicedesk/customer/article/721911895]_. \nYou can check the Known Bugs List _[here|https://exscudo.atlassian.net/servicedesk/customer/article/722305041]_.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://exscudo.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}